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Getting Started

Learn how to get started on SendX—from setting up your first list to sending your first campaign and analyzing the results.

Shahid avatar
Written by Shahid
Updated over 3 weeks ago

SendX is a powerful yet easy-to-use email marketing platform designed to help you grow your business through email automation, newsletters, and intelligent subscriber journeys.

SendX is designed to help you:

  • Convert website visitors into subscribers

  • Send beautiful, personalized emails

  • Engage contacts using drip campaigns

  • Automate journeys using easy-to-configure workflows

Before You Begin

Make sure you have:

  • A SendX account (sign up at sendx.io if you haven’t yet)

  • A list of email contacts (even a small test list is fine to start)

  • A campaign goal in mind (e.g., sending a newsletter, promotion, or update)

Step-by-Step Instructions

1. Setting Up a List

To start sending emails, first create a List to organize your subscribers:

  • Navigate to Audience > Lists from the main menu

  • Click + Create List

  • Name the list (e.g., Website Users)

  • Click Create

Lists help you segment your contacts based on behavior, source, or purpose.

Adding Contacts

You can go ahead and fill the list with subscribers. You can:

  • Add contacts manually via Contacts > Create Contact

  • Or import a CSV file using Import Contacts

For this guide, let’s add a single contact:

  • Go to Contacts > Create Contact

  • Enter your email and name

  • Click Create

You can also add custom properties like Birthday, Company, etc., to use later in personalization.

Creating a Newsletter Campaign

Now, let’s create your first email newsletter campaign:

  • Go to Campaigns > Newsletters

  • Click + Create Newsletter

Newsletter creation has five stages:

a. Sender

  • Set the Campaign Name, Subject Line, Preview Text

  • Choose the From Name and From Email

b. Design

  • Choose a template from your saved library or from SendX's built-in collection

  • This becomes the structure for your email content

c. Content

  • Add your message, images, and other elements

  • Drag-and-drop elements like buttons, text boxes, and social icons from the right panel

  • Personalize using tags (e.g., {{.FirstName}}) and add emojis if desired

Sending a Test Newsletter

Recipients & Review

  • Click Send Test in the toolbar to preview the email in your inbox

  • Check for formatting or rendering issues before the final send

Once sent, your campaign will appear in your subscribers' inboxes.

If you have reached this stage, then it means everything is working fine.

  • Choose the list you created earlier (e.g., Website Users)

  • Review all campaign details

  • Click Send Now or schedule it for later

Analyzing reports

To view campaign performance:

  • Go to the Newsletter section

  • Click View Report next to the campaign name

You'll see data such as:

  • Open rates

  • Click-through rates

  • Bounce and unsubscribe stats

Use these insights to refine future campaigns.

Tips & Best Practices

  • Always test your email before sending it live

  • ✍️ Use clear subject lines and relevant preview text to improve open rates

  • 👥 Segment your list for better targeting and personalization

  • 📊 Monitor your metrics (open, click, bounce rates) after each campaign

  • 🧼 Keep your contact list clean and updated

With these basics in place, you’re well on your way to mastering email marketing with SendX. Whether you’re sending a monthly newsletter or building advanced automations, the platform gives you all the tools you need to grow and engage your audience effectively.

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