Support

Exporting contacts allows you to download your contact data from SendX as a CSV file.

How to export contacts from a list

Bulk actions are designed for managing large contact databases efficiently.

How to use bulk actions in SendX

Segments are smart, dynamic groups of contacts that automatically update based on conditions you define.

How to create and use segment

Custom fields work like extra columns in your contact database that you define based on your needs.

How to add custom fields to your contacts

Importing contacts allows you to add multiple contacts to SendX at once from external sources

How to import contacts to a List in SendX

Learn how to manually add contacts to lists or tags

How to add contacts to lists and tags in SendX

This feature allows you to permanently remove a segment from your SendX account.

How To Delete A Segment (With or Without Its Contacts)

How to Create a Suppression List and Bulk Unsubscribe Contacts

This helps you identify which lists are most engaged and make data-driven decisions about your email marketing strategy.

How to Check and Analyze Your List Performance

SendX provides two ways to access unsubscribed contacts: a quick direct view and an advanced segment-based method with custom filtering.

How to View and Export Unsubscribed Contacts

A Double Opt-In list requires subscribers to confirm their email address by clicking a verification link before they can receive your campaigns.

How to Create a Double Opt-In List

SendX allows you to send automatic notification emails to your team members whenever specific events happen

How to Get Notified When Users Subscribe or Are Tagged

SendX's contact management system allows you to quickly find, view, and edit individual contact information.

How to Search for and Edit Contact Details

One of the most common mistakes in SendX is deleting lists or tags without deleting the actual contacts

Understanding Contact Deletion and Billing

Tags work similarly to lists when it comes to deletion—you can delete just the tag label, or delete both the tag AND all contacts who have that tag.

How to Delete Tags/List (With or Without Contacts)

Is My Data Safe with SendX?

SendX offers multiple ways to get help when you need it—from instant live chat to email support and premium elevated support options.

How to Contact SendX Support

Najwa Syeda

All aspects of contact and list management – importing, organizing with lists/tags/segments, growing your audience with forms.

Audience Management

Website

Product

API Docs

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.