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Bulk actions are designed for managing large contact databases efficiently.

How to use bulk actions in SendX

Segments are smart, dynamic groups of contacts that automatically update based on conditions you define.

How to create and use segment

Custom fields work like extra columns in your contact database that you define based on your needs.

How to add custom fields to your contacts

Importing contacts allows you to add multiple contacts to SendX at once from external sources

How to import contacts to a List in SendX

Learn how to manually add contacts to lists or tags

How to add contacts to lists and tags in SendX

This feature allows you to permanently remove a segment from your SendX account.

How To Delete A Segment (With or Without Its Contacts)

How to Create a Suppression List and Bulk Unsubscribe Contacts

This helps you identify which lists are most engaged and make data-driven decisions about your email marketing strategy.

How to Check and Analyze Your List Performance

SendX provides two ways to access unsubscribed contacts: a quick direct view and an advanced segment-based method with custom filtering.

How to View and Export Unsubscribed Contacts

A Double Opt-In list requires subscribers to confirm their email address by clicking a verification link before they can receive your campaigns.

How to Create a Double Opt-In List

SendX allows you to send automatic notification emails to your team members whenever specific events happen

How to Get Notified When Users Subscribe or Are Tagged

SendX's contact management system allows you to quickly find, view, and edit individual contact information.

How to Search for and Edit Contact Details

One of the most common mistakes in SendX is deleting lists or tags without deleting the actual contacts

Understanding Contact Deletion and Billing

Tags work similarly to lists when it comes to deletion—you can delete just the tag label, or delete both the tag AND all contacts who have that tag.

How to Delete Tags/List (With or Without Contacts)

Is My Data Safe with SendX?

SendX offers multiple ways to get help when you need it—from instant live chat to email support and premium elevated support options.

How to Contact SendX Support

Najwa Syeda

All aspects of contact and list management – importing, organizing with lists/tags/segments, growing your audience with forms.

Audience Management

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