Understanding the subscription and billing policies on SendX is essential for effectively managing your account. Below are the key details regarding monthly subscriptions, billing adjustments, and plan renewal processes.

SendX offers flexible subscription plans based on your active contact count. Changes in the number of active contacts in your account directly impact your billing. For example, if you delete or clear your contacts, the total active contacts decrease, and your billing is automatically adjusted. Conversely, if your contact count exceeds your current plan's limit, you'll be upgraded to the next tier, with additional charges reflected on your next invoice.

With monthly subscriptions, you have the freedom to cancel anytime without being locked into a long-term contract. However, upon cancellation, any outstanding charges on your account must be settled before discontinuation of the service.

SendX uses an automated billing system to renew subscriptions at the end of every billing cycle. If you no longer wish to continue with the auto-renewal, you can cancel your plan. When you are not actively using the service, you also have the option to delete all your contacts and switch to a basic, cost-effective plan. You can always resubscribe at a later date as per your needs.

Here are the steps you can take to manage your subscription:

SendX provides a user-friendly subscription system with flexible management options. Whether it's understanding how billing adjusts based on your contact list, knowing about auto-renewal, or canceling your plan—everything has been designed to allow you greater control and convenience.If you need further assistance, feel free to contact the SendX support team.