AI Deliverability Reports give you detailed insights into how your emails are performing after they are sent. Instead of relying only on basic “sent” or “opened” metrics, this feature provides deeper visibility into delivery, deferrals, failures, spam filtering, and inbox placement trends. Enabling AI Deliverability Reports helps you understand and improve your email reputation, troubleshoot deliverability issues faster, and maintain consistent inbox placement.
Before You Begin
Before activating the AI Deliverability Reports add-on, ensure you have:
An active SendX account
Access to account settings
A valid payment method (if required for purchasing the add-on)
Step-by-Step Instructions
1. Open the Settings Menu
Click on Settings in the navigation bar.
From the sidebar, select Add-ons.
3. Locate the AI Deliverability Reports Add-on
Scroll through the available add-ons.
Click on AI Deliverability Reports.
4. Purchase the Add-on
Click Purchase AI Deliverability Reports.
Select AI Delivery Report as the option.
Click Add Addon to complete activation.
You’ll be redirected to a secure checkout where you can pay using five different payment methods
After purchase, you’ll be taken to the Billing section, where you can see the Elevated Support add-on listed under your account.
5. Access Your Reports
Once enabled, you will now be able to view regular, detailed AI-powered reports on your email delivery performance.
View details reports, click on the 3 dots to view reports
Let's review the key metrics displayed:
API Metrics: Shows how many emails were processed through the API and how many were dropped.
Deliverability Metrics: Tracks sending performance, including sent emails, SMTP drops, delivery rates, and hard and soft bounce rates.
Engagement Metrics: Measures recipient interaction through open counts and click percentages.
Advanced Email Analytics
Advanced email analytics go beyond default statistics. These include:
Provider-Level Data: Highlights where deliverability may be breaking down.
Soft and Hard Bounce Analytics: Helps better understand list quality and improve future imports. The interactive charts allow you to visualize trends over time and identify any issues or improvements in your deliverability.
Email Status Definitions Processed Emails: Emails accepted by the system and prepared for sending. Dropped Emails: Emails not sent due to issues like suppression, invalid addresses, or policy rules. Sent Emails: Emails successfully handed off to the recipient's mail server.
Delivered Emails: Emails successfully delivered to the recipient's mailbox provider.
Hard-Bounced Emails: Emails that failed permanently due to invalid or non-existent addresses. Soft-Bounced Emails: Emails that failed temporarily due to issues like full inboxes or server unavailability.
Downloading ReportsIn the chart options, click the icon resembling a list to download the reports. You can download them via SVG, PNG, or CSV files.
Tips & Best Practices
Review your reports weekly to track trends and spot reputation dips early.
Pay special attention to patterns in deferrals, bounces, and spam placements.
Use insights to improve segmentation, sending frequency, and subject lines.
Combine this with domain authentication (SPF/DKIM/DMARC) for optimal results.
Conclusion
Enabling AI Deliverability Reports equips you with smart, actionable insights into your email performance. With deeper visibility into delivery behaviors and reputation factors, you can optimize your campaigns, reduce failures, and consistently achieve better inbox placement.
Start monitoring your deliverability the smart way!