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How Other Paid Add-ons Work

Overview of SendX paid add-ons including Inbox Testing, Inbox Warmup, Live Warmup, Elevated Support, and Professional Services. Includes pricing and when to use each.

Shahid avatar
Written by Shahid
Updated this week

Beyond list cleaning and dedicated IPs, SendX offers several other paid add-ons to enhance your email marketing. This article covers inbox testing, inbox warmup, live warmup, elevated support, and professional services.


When you'll need this

Read this article if you want to understand all available paid add-ons, you're trying to decide which add-ons are worth the investment, or you need to understand pricing before budgeting for SendX.


Inbox Testing

Inbox Testing lets you check where your emails land before you send a campaign. It tests your email against multiple inbox providers to see if you're hitting the inbox or spam folder.

Pricing

Package

Price

10 inbox placement tests

$25

Each test checks your email across multiple inbox providers (Gmail, Outlook, Yahoo, etc.) and reports where it landed.

When to use it

  • Before launching a major campaign

  • After making significant changes to your email templates

  • When you notice deliverability issues

  • When testing a new sending domain or IP

How it works

  1. Purchase a test pack from the Add-ons section

  2. Create your email campaign as usual

  3. Run an inbox test before sending

  4. Review the report showing inbox vs. spam placement

  5. Make adjustments if needed, then send


Inbox Warmup

Inbox Warmup automatically improves your sender reputation by simulating engagement with your emails. The system opens your emails and moves any that land in spam back to the inbox.

Pricing

Daily Volume

Monthly Price

2,000 emails/day

$200/month

5,000 emails/day

$300/month

10,000 emails/day

$400/month

Over 10,000/day

Contact sales

When to use it

  • When warming up a new domain or IP

  • When recovering from deliverability issues

  • When you've been dormant and are resuming sending

  • As ongoing reputation maintenance for high-volume senders

Important notes

  • This is an automated background service

  • It supplements, not replaces, good sending practices

  • Results take 2-4 weeks to show improvement

  • Works best combined with quality list hygiene


Live Warmup (with Seeds)

Live Warmup is a more hands-on approach than automated Inbox Warmup. SendX sends emails to internally owned inboxes that manually engage with your emails, clicking links and marking as important.

Pricing

Package

Price

1,000 daily warmup emails with clicks

$200/month

When to use it

  • When you need faster warmup results

  • When automated warmup isn't enough

  • For new dedicated IPs that need aggressive warming

  • When recovering from a serious reputation hit


Elevated Support

Elevated Support gives you direct access to SendX experts for personalized help with your email marketing challenges.

Pricing

Package

Price

3 calls × 30 minutes each

$225 per month

That works out to $75 per 30-minute call.

What's included

  • One-on-one time with a SendX specialist

  • Screen sharing to troubleshoot issues

  • Strategy advice for your specific situation

  • Priority scheduling

When to use it

  • Complex technical issues that regular support can't resolve

  • Strategic planning for major campaigns

  • Onboarding help for new team members

  • Deliverability troubleshooting

What's NOT included

  • Ongoing managed services

  • Done-for-you campaign creation

  • 24/7 availability

  • Unlimited calls


Professional Services

Professional Services provides expert consulting for your most complex email marketing needs.

Pricing

Package

Price

1-hour consultation call

$525 per month

This includes 30 minutes of prep time by the consultant before your call, so they come prepared.

What's included

  • Deep-dive consultation on specific challenges

  • Pre-call preparation and research

  • Expert recommendations tailored to your situation

  • Follow-up summary of action items

When to use it

  • Major deliverability crises

  • Email program audits

  • Migration planning from another ESP

  • Complex automation strategy

  • Enterprise-level challenges

How it differs from Elevated Support

Feature

Elevated Support

Professional Services

Call length

30 minutes

60 minutes

Prep time

None

30 minutes

Price per session

$75

$525

Best for

Quick questions

Deep dives


Free add-ons (no extra cost)

For reference, these add-ons are included free with your SendX subscription:

  • Custom Reply – Set custom reply-to addresses per campaign

  • Remove Bot Opens & Clicks – Filter out non-human engagement from analytics

  • Read Time Insights – See how long readers engaged with your emails

  • Shortcuts – Keyboard shortcuts for faster navigation

  • Dynamic Sender – Personalize sender name/email per recipient

  • Blog Posts – Turn newsletters into hosted blog content

  • Spread Sending – Throttle campaign sending over time

  • Campaign Auto-Warmup – Gradually increase sending volume

  • Campaign TTL – Set expiration times on campaigns

  • Autofill Popups & Forms – Pre-populate form data for visitors


How to subscribe to any add-on

  1. Go to Team Billing from your profile menu

  2. Click Add Add-on in the Your Team Addons section

  3. Select the add-on you want

  4. Review pricing and click Add Addon

  5. Complete payment


Common questions

Can I try an add-on before committing?

Most add-ons don't have free trials. Inbox Testing is pay-per-use, so you can buy a small pack to test. For warmup services, you'll need to commit to at least one month.

Can I cancel an add-on anytime?

Yes, but cancellation takes effect at the end of your current billing cycle. No partial refunds.

Do add-on prices ever change?

Prices may be updated periodically. Your current subscription rate is locked in until you cancel and re-subscribe.

What if I need something not listed here?

Contact SendX support. For enterprise needs, custom packages may be available.

Are there bundle discounts?

Not currently. Each add-on is priced and billed separately.

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