Support

In this guide, you’ll learn how to manage every aspect of your SendX subscription quickly and confidently, so you can stay focused on growing your campaigns without billing interruptions or…

Managing Your Subscription Through Stripe on SendX

This guide walks you through where to find your invoices, how to interpret each section, and how to use this information to keep your billing clear and predictable.

Understanding Your Invoice and Charges

If you’ve been managing your contacts and suddenly realize you’re running out of space, it's a great sign that your list is growing. You can upgrade and increase your contact…

How to Upgrade My Plan When I Need More Contacts

Downgrading doesn’t affect your data or campaigns. It simply adjusts your subscription to better match your current needs and budget.

How to Downgrade My Plan

This guide explains how add-ons are billed, how to activate or remove them, and what to keep in mind when making changes mid-cycle. Understanding how they work helps you manage…

How Add-Ons Work and How to Manage Them

Your SendX account locks when contacts exceed your plan limit. This is temporary and keeps your data safe. You can unlock instantly by upgrading your plan or deleting contacts to…

Why Is My Account or Team Locked After Adding Contacts?

Najwa Syeda

Soorya Kiran SV

Billing

Website

Product

API Docs

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.