This guide will walk you through the process of whitelisting your domain with GoDaddy, one of the most popular domain registrars. By completing this setup, you’ll authorize your email marketing platform to send emails on your behalf, which increases trust with email service providers.
Before You Begin
Before starting, make sure you have the following:
Access to your GoDaddy account
Your domain name is purchased and active
DNS records (like DKIM, DMARC or CNAME) have been generated on Sendx
Step-by-Step Instructions
Step 1: Log in to GoDaddy
Go to godaddy.com and log in to your account.
Step 2: Access DNS Management
From the dashboard, click on "My Domains"
Find your domain and click DNS to manage its settings
Step 3: Add New DNS Records
Scroll down to the Records section
Click Add
Choose the record type:
CNAME for tracking domains
TXT for SPF or DKIM records
Enter the values provided by your email platform
Save the record
Step 4: Verify the Setup
Go back to your email platform and click Verify or Authenticate
DNS changes can take 2 to 48 hours to propagate
4. Tips & Best Practices
Avoid duplicate records: Only one record should exist per domain.
Use correct values: Always use the copy function instead of typing manually to avoid errors in the values or code.
Re-verify if needed: If verification fails initially, give it some time and try again. If the domain remains unverified after 24 hours, consider reaching out to support for further assistance.