This process involves adding DNS records (like SPF, DKIM, or CNAME) provided by your email platform. In this guide, we’ll walk you through the steps to whitelist your domain using Cloudflare’s DNS settings.
2. Before You Begin
Make sure you have the following ready:
Access to your Cloudflare account
Your domain has been added and is active within Cloudflare.
DNS records (TXT, CNAME, etc.) provided by Sendx have been generated.
3. Step-by-Step Instructions
Step 1: Log in to Cloudflare
Visit cloudflare.com and log in to your account.
Step 2: Choose Your Domain
From your dashboard, select the domain you want to whitelist.
Step 3: Go to DNS Settings
Click on the "DNS" tab at the top navigation bar.
Step 4: Add Required Records
Click “Add Record.”
Choose the correct record type (e.g., TXT for DKIM or CNAME for tracking domains)
Paste the DNS values provided by Sendx.
Make sure the proxy status is turned off to prevent conflicts or duplication issues.
Click Save
Step 5: Verify in Your Email Platform
Go back to your platform and click Recheck status.
It may take two to twenty-four hours for DNS records to propagate.
Tips & Best Practices
Avoid duplicate records: Only one SPF or DKIM record should exist per domain. If needed, merge values rather than creating multiple entries.
Use correct values: Always use the copy function instead of typing manually to avoid errors in the values or code.
Re-verify if needed: If verification fails initially, give it some time and try again. If the domain remains unverified after 24 hours, consider reaching out to support for further assistance.