Domain whitelisting through Namecheap helps authenticate your emails, improving deliverability and reducing the chances of your messages landing in spam. This guide provides a step-by-step process to add the necessary DNS records (like DKIM, or CNAME) to your Namecheap domain.
Before You Begin
Make sure you have:
Access to your Namecheap account
Your domain already registered and managed via Namecheap
DNS records (TXT, CNAME, etc.) provided by Sendx have been generated.
Step-by-Step Instructions
Step 1: Log in to Namecheap
Visit namecheap.com and log into your account.
Step 2: Access Domain List
Click on “Domain List” from the left sidebar.
Find your domain and click Manage next to it.
Step 3: Go to Advanced DNS
In the domain dashboard, navigate to the “Advanced DNS” tab.
Step 4: Add DNS Records
Scroll to the Host Records section and click Add New Record.
Select the correct record type (e.g., TXT for SPF/DKIM, CNAME for tracking).
Paste the values exactly as provided by your email platform.
Leave TTL as automatic unless specified otherwise.
Click the green checkmark to save each record.
Step 5: Verify Your Domain
Return to your email platform and click Verify or Authenticate.
Allow some time (up to 24 hours) for DNS propagation.
Tips & Best Practices
Avoid duplicate records: Only one SPF or DKIM record should exist per domain. If needed, merge values rather than creating multiple entries.
Use correct values: Always use the copy function instead of typing manually to avoid errors in the values or code.
Re-verify if needed: If verification fails initially, give it some time and try again. If the domain remains unverified after 24 hours, consider reaching out to support for further assistance.