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How do I Add an Image To My Email Template

In SendX, you can easily insert images into your templates using the built-in editor without any coding knowledge.

Najwa Syeda avatar
Written by Najwa Syeda
Updated over a week ago

Adding images to your email templates helps make your campaigns more visually appealing and engaging. Images can be used to highlight products, showcase offers, or support your message with visuals. In SendX, you can easily insert images into your templates using the built-in editor without any coding knowledge.

Adding Images to Your Email

Step 1: Access the Email Editor

  • Open your campaign or email template in the SendX editor

  • Click where you want to insert the image in your email

Step 2: Insert Your Image You have two options:

Option A: Upload from Your Computer

  1. Click the "Image" button in the editor toolbar

  2. Select "Upload" or "Choose File"

  3. Browse and select your image file (JPG, PNG, or GIF)

  4. Click "Insert" or "Upload"

Option B: Use an Image URL

  1. Click the "Image" button

  2. Select "Insert from URL"

  3. Paste the direct image link (must end in .jpg, .png, or .gif)

  4. Click "Insert"

Step 3: Adjust Image Settings

  • Resize: Drag the corners or set width/height in pixels

  • Align: Choose left, center, or right alignment

  • Add Alt Text: Include descriptive text for accessibility (highly recommended!)

  • Add Link: Make your image clickable by adding a URL

Best Practices & Tips

  • Use JPG for photos, PNG for graphics with transparency

βœ… Always Add Alt Text

  • Helps with accessibility for visually impaired readers

  • Shows when images are blocked by email clients

  • Improves deliverability

βœ… Optimize for Mobile

  • Use responsive images that scale on mobile devices

  • Test your email on mobile before sending

βœ… Don't Use Too Many Images

  • Balance images with text (too many images can trigger spam filters)

  • Aim for 60% text, 40% images ratio

❌ Common Mistakes to Avoid

  • Using images larger than 1MB (causes slow loading)

  • Forgetting alt text (bad for accessibility)

  • Making your entire email one big image (hurts deliverability)

  • Linking to images on your local computer (recipients won't see them!)


Troubleshooting

"My image isn't showing up"

  • Make sure you're using a publicly accessible URL (not a local file path)

  • Check that the image URL ends with .jpg, .png, or .gif

  • Verify the image link isn't broken

"My image looks blurry"

  • Upload a higher resolution version

  • Make sure you're not stretching a small image too large

"Recipients can't see my images"

  • Some email clients block images by default

  • This is why alt text is so important!

  • Remind recipients to "display images" if needed

Pro Tip: Before sending any campaign, always send a test email to yourself and at least one other person with a different email client (e.g., if you use Gmail, test with Outlook). Check how images load, verify links work, and ensure the email looks professional on both desktop and mobile. This 5-minute check can prevent embarrassing mistakes and improve campaign performance!

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