Each SendX invoice gives you a clear breakdown of your plan, contact count, and any active add-ons. All charges are itemized so you can easily see what makes up your total billing.
This guide walks you through where to find your invoices, how to interpret each section, and how to use this information to keep your billing clear and predictable. You’ll also learn how to view or download invoices from your billing page or Stripe portal, giving you a clear record of your payments at any time.
Before You Begin
Access to your SendX billing page.
Awareness of your current plan and active add-ons.
Optional: Access to Stripe portal for invoice downloads.
Step-by-Step Instructions
1. Locate and View Your Invoice
Click on the profile icon → Billing → Invoices in your SendX account.
You can see a list of all invoices generated for your account.
Click View or Download PDF to open any invoice for detailed information.
2. Active Contacts
Each invoice shows the number of active contacts currently on your plan.
Charges are based on your tier, which depends on the total contacts subscribed.
3. Add-On Charges
Add-ons (e.g., extra features or contact packs) are listed separately from the main plan.
Each add-on has its own billing cycle and is billed independently.
4. Total Billing
The total amount combines your main plan charges and all active add-ons.
Your invoice clearly shows a summary of each item, its cost, and the overall total.
Tips & Best Practices
Regularly check your invoice to track usage and avoid surprises.
Ensure you only subscribe to add-ons you actively use.
Keep billing information updated to prevent payment issues.
For detailed history or PDF downloads, access the Stripe portal via your SendX billing page.
Conclusion
By checking your invoices periodically, you can stay on top of your usage, confirm that your plan aligns with your current contact count, and catch any adjustments right away.
If something looks different from what you expected, you can verify it directly from the billing page or the Stripe portal without needing to wait for assistance. Clear, transparent billing means you’re always in control of your SendX subscription, with no hidden fees and no surprises.