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Setting Up Domain Authentication

This guide walks you through domain authentication and how to set it up correctly.

Najwa Syeda avatar
Written by Najwa Syeda
Updated over 3 weeks ago

Domain authentication ensures your emails are trusted by inbox providers like Gmail, Outlook, and Yahoo. By configuring DKIM, DMARC, and CNAME, you prove that your domain is legitimate and authorized to send emails through SendPost.

This significantly improves deliverability, reduces spam folder complaints, and protects your brand from spoofing or phishing attacks.

Before You Begin

You will need:

  1. Access to Your SendPost Account
    To copy your unique authentication records.

  2. Access to Your DNS Provider
    Such as GoDaddy, Namecheap, Cloudflare, Hostinger, or AWS Route 53.

  3. A Verified Sending Domain
    The domain you want to authenticate.

  4. Ability to Add DNS Records
    TXT and CNAME records must be editable.

Once these are ready, you can begin setting up domain authentication.

Step-by-Step Instructions

Configure DNS Records

  • Click on Settings and then Domain to view your DNS records.

Click on “New” to add a new domain

  • Add the domain name (for example, sales.co.in).

  • Please ensure you enter only the domain name, not an email address,

  • Select the sub-account you want to associate it with.

  • Click on Submit

  • The records will appear below the domain name.

  • Add all the required NAME, DKIM, and DMARC records along with their values to your hosting account.

Verify Configuration

  • Once you've added the records, check that your domain has been successfully whitelisted.

  • All the records should appear in green, indicating they're correctly configured.

Tips & Best Practices

  • Always authenticate before sending:
    Sending without authentication increases the risk of spam or bounce issues.

  • Use “p=none” for DMARC initially:
    This helps you monitor without blocking your emails.

  • Check DNS propagation:
    DNS changes may take 5–48 hours to update globally.

  • Use branded tracking links:
    Authenticated CNAME improves recipient trust and click accuracy.

Conclusion

Setting up DKIM, DMARC, and CNAME is essential for strong email deliverability and domain reputation. With proper authentication, your emails are more likely to land in the inbox, maintain brand credibility, and avoid spam filters.

Once all records are verified in SendPost, you’re fully ready to send authenticated, high-trust emails from your domain.

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