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Why are my campaigns marked as "Quarantined," and how can I resolve or prevent this issue?

Why might my campaign not send in SendX, and how can I resolve it?

Why is my domain not verified in SendX, and how can I resolve this?

In this guide, we will walk you through the steps to delete a list along with all its associated contacts.

How To Delete A List With All Its Contacts

In this guide, we’ll walk you through the steps to change your email editor in SendX. You can choose between the Drag and Drop Editor, the AI powered Editor, and…

How to Change Your Email Editor

This article explains how to update your SendX account password, whether you're logged in or locked out.

How to Reset or Change Your Password

When your SendX account is locked due to payment issues, contact limits, or high bounce rates, you retain read-only access but cannot send emails.

What Happens to My Data When My Account Is Locked

SendX automatically adds an unsubscribe link to every email you send to ensure compliance with email marketing regulations and respect subscriber preferences.

Should I add an unsubscribe link to my emails?

Quarantined status means your campaign has been temporarily held for manual review by our deliverability team.

Why Are My Campaigns Marked as "Quarantined" and How Can I Resolve This?

When your SendX campaign shows a "Failed" status or doesn't send as expected, it's typically due to technical setup issues, missing content, audience problems, or account limitations.

Why Your Campaign Isn't Sending in SendX (And How to Fix It)

Configure who your emails appear to come from and where replies should be sent. These settings control your sender identity across all campaigns and automation workflows in SendX.

How to Configure Your Sender Email Settings

Reports in SendX help you track the performance of your newsletters, workflows, and drip campaigns so you can understand how your audience engages with your emails and make data driven…

How to Analyze and Export Reports in SendX

SendX supports email marketing campaigns for cryptocurrency, CBD, and cannabis businesses, subject to compliance checks and industry best practices. This ensures alignment with regulations and maintains strong deliverability standards.

Do We Support Crypto, CBD, and Cannabis Marketers?

Email clipping occurs when Gmail hides part of your email content behind a "View entire message" link. This happens when your email exceeds Gmail's 102kb size limit.

Why Are My Emails Clipped?

Adding your physical mailing address to your SendX account ensures your email campaigns comply with CAN-SPAM regulations and display your business address in every email footer.

How To Setup Address Details In SendX

Why was my entity archived instead of deleted

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