Troubleshooting & FAQs
common problems, quick solutions, frequently asked questions, and error explanations.
By Joshua and 2 others3 authors19 articles
- Why are my campaigns marked as "Quarantined," and how can I resolve or prevent this issue?
- Why might my campaign not send in SendX, and how can I resolve it?
- Why is my domain not verified in SendX, and how can I resolve this?
- How To Delete A List With All Its Contacts
- How to Change Your Email Editor
- How to Reset or Change Your Password
- What Happens to My Data When My Account Is Locked
- Should I add an unsubscribe link to my emails?
- Why Are My Campaigns Marked as "Quarantined" and How Can I Resolve This?
- Why Your Campaign Isn't Sending in SendX (And How to Fix It)
- How to Configure Your Sender Email Settings
- How to Analyze and Export Reports in SendX
- Do We Support Crypto, CBD, and Cannabis Marketers?
- Why Are My Emails Clipped?
- How To Setup Address Details In SendX
- Why was my entity archived instead of deleted
- Why are my emails not sending or being delivered, and how can I fix it?
- Why Is My Sending Domain Blocked?
- How to Delete Contacts Using Bulk Action