Support

Run A Bulk Action

How To Delete A Tag With All Its Contacts

Export Contacts from a List

Add A Video In Email Editor

Why are my emails clipped?

Spend some time warming up your new sending domain to improve deliverability

What's the Best Way to Warm-up my Sending IP

Learn about email warmup and how it improves your sending reputation.

What is email warmup and why is it important?

A Quick Guide To Using Templates In Landing Pages

Use Templates In Landing Pages

Should I add an unsubscribe link to my emails?

Why are my campaigns marked as "Quarantined," and how can I resolve or prevent this issue?

Why might my campaign not send in SendX, and how can I resolve it?

Why is my domain not verified in SendX, and how can I resolve this?

Now that you can create custom event segments in SendX let you track any user action across your website or app

How to Create Targeted Segments Based on User Actions with Custom Events in SendX

Even though access is restricted, your data remains completely safe.

What Happens to My Data When My Team or Account Is Locked?

If your payment doesn’t go through, don’t worry. Your SendX account and data remain safe.

What to Do When Payment Fails

This article explains why the lock occurs, what you can still access, and how to quickly restore full functionality so you can continue sending without interruption.

Why Is My Account or Team Locked After Adding Contacts?

This guide explains how to check whether your IP is listed, identify the reason for the block, resolve the underlying problem, and request delisting directly from Spamhaus.

How to Remove Your IP or Domain from Spamhaus Blocklist

This guide walks you through how to add, apply, modify, and remove event filters, along with advanced filtering options to refine your search results.

How to Manage and Apply Event Filters in SendPost

This guide walks you through how to navigate, customize, and analyze performance metrics within your sub-account dashboard.

Monitoring Email Delivery and Performance Analytics (Sub Account)

This guide explains how SMTP works in SendPost and how it helps ensure consistent and reliable email delivery.

Guide to Sending Emails via SMTP with SendPost

This guide walks you through domain authentication and how to set it up correctly.

Setting Up Domain Authentication

SendPost Email API Guide

This article will help you understand what IP pools are, why they matter, and how to use them effectively within SendPost.

Understanding IP Pools and How to Use Them

This guide will walk you through the process of creating, editing, and saving an email template using the template option.

How to Create an Email Template Using the Plain Text Editor

Managing templates allows you to keep your email library organized and up to date

Manage Email Templates

Managing templates allows you to keep your email library organized and up to date.

This guide walks you through how to create, customize, preview, and manage email templates using the drag-and-drop editor.

How to Create and Customize an Email Template Using a Drag-and-Drop Editor

In this guide, we will walk you through the steps to delete a list along with all its associated contacts.

How To Delete A List With All Its Contacts

In this guide, we’ll walk you through the steps to change your email editor in SendX. You can choose between the Drag and Drop Editor, the AI powered Editor, and…

How to Change Your Email Editor

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Najwa Syeda

Joshua Waldman

common problems, quick solutions, frequently asked questions, and error explanations.

Troubleshooting & FAQs

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